Return Policy

Feiselino Sport Jerseys

1. Return Window

Returns must be requested within 7 calendar days of the confirmed delivery date, as shown by the shipping carrier’s tracking information.

2. Eligibility and Condition

To qualify for a return, all items must be returned in original, unused condition, including:

• Unworn
• Unwashed
• Free from damage, stains, or odors
• With all original tags, labels, and security seals attached
• In original packaging where applicable
• Items showing signs of wear, alteration, misuse, or missing tags may be refused and returned to the customer.

3. Final Sale Items

The following items are considered Final Sale and are not eligible for return, refund, or exchange:

• Customized or personalized jerseys
• Limited edition or archive collection releases
• Clearance or discounted sale items
• Promotional or special event purchases

4. Return Process

To request a return, please contact us at goal@feiselinosportjerseys.ca and include:

• Full name
• Order number
• Item(s) you wish to return
• Reason for return
• If approved, return instructions will be provided.

5. Return Shipping

Customers are responsible for all return shipping costs. We recommend using a tracked and insured shipping method, as Feiselino Sport Jerseys is not responsible for returns lost or damaged in transit.

6. Inspection and Approval

All returned merchandise is subject to inspection upon arrival. We reserve the right to reject returns that do not meet the conditions outlined in this policy.

7. Refunds

Once your return has been received and approved, refunds will be issued to the original payment method within 5 to 10 business days. Processing times may vary depending on your bank or payment provider. Original shipping charges are non-refundable unless the return is due to our error.

8. Exchanges

At this time, exchanges are subject to stock availability. If you require another size or item, please contact our support team for assistance.

9. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos and your order details so we can resolve the issue promptly.

10. Contact Us

For all return inquiries, please contact:

Email: goal@feiselinosportjerseys.ca